Course overview
The Getting Started Modules explore the experience of LGBTIQ+ professionals in the workplace and the importance of creating truly inclusive environments. Through real-life examples, guided learning, and practical tools, participants will gain a deeper understanding of LGBTIQ+ identities, the challenges faced in professional settings, and the organisational benefits of strong diversity and inclusion practices. Learners will leave equipped to recognise discrimination, respond to insensitive remarks, and contribute to a more respectful, supportive workplace culture.
This is Module 2 of Getting Started: Why LGBTIQ+ Inclusion Matters
What you’ll learn
By the end of this course, participants will be able to:
Key topics covered
- 1Introduction to LGBTIQ+ Identities
- 2LGBTIQ+ Experiences in the Workplace
- 3Discrimination, Harassment & Microaggressions
- 4Responding to Insensitive or Harmful Remarks
- 5The Role of D&I Policies in Organisations
- 6How Inclusion Drives Well-being and Business Performance
Course curriculum
Objective: Build a foundational understanding of LGBTIQ+ identities and experiences in modern workplaces.
What You’ll Explore:
- LGBTIQ+ Identities: What they mean and why they matter
- Lived Workplace Experiences: How LGBTIQ+ professionals navigate visibility, safety, and belonging
- Understanding Bias: Discrimination, harassment, and subtle forms of exclusion
- Handling Insensitive Remarks:
- Recognising microaggressions
- Responding with confidence and clarity
- Turning difficult moments into opportunities for positive change
Objective: Understand how inclusive environments strengthen people and organisations.
What You’ll Explore:
- The Role of D&I Policy:
- How policies protect employees
- How they guide organisational culture and behaviour
- Employee Well-being:
- Why inclusion improves mental health, engagement, and performance
- The link between belonging and productivity
- Organisational Benefits:
- Attracting talent and boosting retention
- Enhancing reputation and innovation
- Creating high-performing teams through diversity






